← Back to FAQs

Claim a username

If someone is using your name or your brand as their username on Famously, you can ask for it to be transferred to you.

  1. 1

    Tell us which username, and why it is yours

    Your legal name, a brand or trademark you hold, or an account presenting itself as you.

  2. 2

    Attach proof

    A government-issued ID for a name; a trademark or business registration for a brand. PDF or image, and only the Famously team can see it.

  3. 3

    We review it by hand

    If the claim holds, the username is transferred to your account and the current holder is moved to a new handle and notified. You hear back by email and in the app.

A username is a licence to use that handle on Famously, not ownership of it — see section 2.4 of our Terms. Claims made in bad faith may lead to action against the claiming account.